I am writing to commend the Rosemary Doll Team for excellent customer support and purpose to make customers completely satisfied with their purchases. I ordered the WM “Erin” Doll from Rosemary Doll with the WM 335 head and WM 273 head as the second. When it came time to review the post production factory photos for acceptance, I found myself unsatisfied with the facial appearance of the 335 face, feeling it did not appear as the WM demo photos used to market the doll. In expressing my disappointment to RosemaryDoll Support Team, they immediately “picked up the ball” and approached WM about this. The doll head was then returned to the makeup team for improvement, which they proceeded to do based upon further furnished WM factory photos. At that point, I accepted the doll for shipment which took place in a timely manner. However, on receiving my doll, it was found that WM instead managed to ship a standard production 335 doll head in place of the head that the WM makeup team had worked to improve. I was rather disappointed, to say the least, but I quickly came to realize that both heads I received were actually way more beautiful in appearance than the WM factory proof photos had revealed-and I was then very elated. The “faux paux” was no reflection on Rosemary Doll (who did everything possible to see that I was completely satisfied with my purchase) but rather on WM Doll QC. Needless to say, I ended up extremely satisfied with Rosemary Doll and would look forward to dealing with them in the future. As I currently venture into learning about makeup and doll care, I find the Rosemary Doll site to contain useful knowledge articles and FAQ’s on such things. I am also further enjoying acquiring clothing outfits for the doll along with new hairstyles (wigs) which adds an added dimension of enjoyment to the existing pleasure of her company and the intimacy she offers. Thanks again to the great team at Rosemary Doll!!
Reviewed By Clifford
Product: 166cm/5ft5 C-cup TPE Sex Doll – Erin